” I discovered my daughter had lice on 2/24 as I was sitting in the doctor’s office to have them examine a rash she had developed on the back of her neck and around her ears. As it turns out, the rash was a result of the lice and nits she had contracted. I was given a business card from the doctor (their office is right next door to your Ann Arbor location) and it was recommended that I have her treated there. The day was mostly booked and the cost was higher than what I wanted to pay so we went the home-treatment route. After hours and hours of picking, combing, vacuuming, putting things in the dryer, bagging, freezing, and everything else it is recommended to do – they came back (probably never went away). We made an appointment immediately for first thing in the morning, I only wish I had done it sooner! Both my daughter and I had to be treated, and the staff members were amazing! All throughout the process, between my initial phone call and the person I spoke with over the phone being incredibly helpful and kind, to the woman who did our treatments I am highly impressed. She spent 3 hours between the 2 of us to make sure that every little nit and bug were gone. Her patience was impressive and her caring nature was incredibly comforting. If ever we experience lice again, our first trip will be right to Rapunzel’s. Thank you for your professionalism, courtesy, and caring nature. Will highly recommend to anyone that has lice.”
Thank you so much,
Ann Arbor, MI
“My children and I were treated at the Farmington Hills location. Amber and Jan were excellent and answered all my questions. I am sure I was annoying because I asked a million questions since this was our first experience with head lice. They all put my mind at ease including Sara (the owner). I called the hotline and she reassured me that everything will be fine. Without Rapunzel’s head lice boutique; I would be lost. It feels good to know you have someone on your side to help you get rid of the nasty head lice.”
“I just wanted to take a moment to comment on the exemplary care my daughter and I received at your Ann Arbor boutique. Discovering we had head lice in the house was traumatic, but Paula approached us with such kind reassurance and professionalism, that we actually had a fun day eradicating lice! Her way with people is truly a gift-you guys are lucky to have her. Despite the cost, I plan to return to Rapunzel’s (should the need arise) simply because of our experience with Paula.”
SE Michigan Mom
“Just wanted to drop a note to deliver an extra thank you to Stephen at the Sterling Heights location. He diagnosed my daughter with lice on Thursday and when it appeared that the last appointment of the day was taken, he offered to stay late to treat her. As a new mom on my own with three little girls that night and totally overwhelmed, I really appreciated it. Thank you.”
SE Michigan Mom
“I just wanted to say “thank you,” once again to you and especially to Rachel. We had the full experience last January and February and she was terrific. My son still asks to come back and see her. Getting lice (and getting rid of it) was one of the most stressful recent experiences for my husband and me. But the patience of the staff, and especially the guidence to help get rid of the buggers, was second to none.”
Farmington Hills, MI
“I’m writing to tell you what an awesome staff you have. They made a very yucky situation fun & tolerable. We were in twice last week and everyone was so nice to us. Please know how fortunate you are to have such great people working for you. Thanks for everything!!”
“Just wanted to drop you a note to tell you how very pleased I am with your service and your staff. My two daughters were serviced at your Sterling Heights location. While the whole ordeal of having these little buggers creeped us all out, the experience with your boutique was a pleasure. Your staff was reassuring and a pleasure to work with. They answered all of our questions thoroughly and took the time to explain each step of the process. They are an asset to your establishment. I have recommended your facility to a dozen friends and insisted that our school put your business on their recommendation list.”
We had our first head ck appt at your Ann Arbor location on Saturday. This was our first experience with lice and with your boutique. I was very impressed with your facility and staff. I took brochures and business cards and will spread the word about Rapunzel’s! Thank you so much! Thank you so much for taking the time to speak with me and for dedicating yourself to helping others find light at the end of the tunnel for those relentless lice! =)”
“I don’t know what I would’ve done without Rapunzel’s! My children and myself all had lice. We tried RID at home. Despite my valiant four-hour effort at home, I didn’t get all of the nits! Rapunzel’s was able to get us in for an appointment right away. They took care of the problem and made me feel confident that the lice was ALL removed. We were able to send the kids back to school the next day and go on vacation the following weekend! The service was worth every penny! Thanks for Rapunzel’s for being in existence and to the hard working staff!!!”
“I really can’t thank you enough! I think the service you and your staff provide is wonderful and they really put our mind at ease! I joked with Jennifer that I’m sure she’d be seeing me again. In talking with some other moms at school (some of who used you in the fall), everyone just cannot have enough good things to say! I have a 6 year old daughter…..I had to laugh last night when she got out her Barbies and the magnifying glass and started doing head checks!”
“This was not how I expected my week to end, however the staff from the first phone call, to the inviting decor when my daughter and I arrived were everything we needed to get through this. This company may make money off our misery, however their compassion, education and genuine caring approach is worth every cent. I have them on speed dial now, hoping I will never have to call them again. If we do though, we will have another “day of beauty” at the Salon which is what I told her and the staff truly pampered her as if this was the case.”
“I am writing this review as an anxious mom who had to deal with Lice for the first time in her 47 years and a daughter who is 13 and also got it for the first time. When I discovered the lice I went into pure panic and became immediately overwhelmed. A friend of mine told me about Rupunzel’s and I called that very Sunday night. Sarah must of heard the panic in my voice because she called me at 7:30 am the next morning and got us in that very day. The technicians that worked there were wonderful, compassionate, empathetic and understanding of my questions and anxiety. I used the new Lousebuster treatment and it made the process even less stressful. I hope to never have to deal with this problem again but if so, I know Sarah and Rapunzel’s will be there for me.”
“My family has used Rapunzel’s services on three separate occasions: young kids in school are so vulnerable to head lice. With Rapunzel’s help, we have been “one and done” each time. No reemergence of the problem. And especially this last time, there’s a new treatment that makes eradicating the lice so much easier. So, while I don’t wish this problem on anyone, the professionals at Rapunzel’s make dealing with it a lot more manageable. I recommend them highly without hesitation.”
Ann Arbor Charter Township, MI
“We used Rapunzel’s Lice Boutique/The Lice Brigade when my daughter came home from school with lice. A technician came to my home and did a delousing treatment on my daughter’s thick, wavy hair, as well as checking the rest of the family. The entire process took a little over an hour. If I attempted to do this on my own, it would have taken hours and I’m not sure I would have been as thorough.
The technician’s confident and professional manner put us all at ease. She answered all of our questions from hair care to home cleaning and prevention. She made herself available to answer questions I had later. We did the follow up treatment, as recommended and are LICE free.
The “Delousing Your Environment” sheet and products were extremely helpful in keeping our house clean of LICE. Rapunzel’s Lice Boutique/The Lice Brigade was well worth the money.”
West Bloomfield Township, MI
“Rapunzel’s is a god send. The kids were entertained, the salon was spotless, the technicians were thorough and nice. Best of all no crying or horrible chemicals. I cannot imagine trying to do this myself. It was huge relief to have a professional make certain they were gone.
The work of making certain they are not in our home is more than enough! Rapunzel’s had great instruction and product to make it all easier.”
Ann Arbor, MI
“Hooray–Rapunzel’s saved the day! Recently I found out at bedtime that one of my kids had lice, but I didn’t have to worry, because I knew about Rapunzel’s from local news articles and from friends who had been there. Still, I wanted some reassurance that I could get help the next day. I sent an email through the Rapunzel’s website late in the evening and got a prompt reply from Sarah. The next morning, our whole family went to the Boutique. Great, friendly staff, excellent care, and really helpful advice on how to prevent this whole thing from happening again. Thank you, Rapunzel’s–I can’t imagine taking on lice without you!”
Ann Arbor, MI
“What a GREAT service! My son got lice from school and I tried all of the over the counter product, but they DID NOT WORK! A friend told me about Rapunzel’s. I wish I had know about them before spending all of that money on stuff that not only doesn’t work, but is highly toxic!
The girls there were great with my son and gave me all of the correct information about lice. After the treatment he is now lice free! I even bought some of the sprays and killer to keep in case we ever need to go through it again (boy, I hope not!)
Please call them before you do anything! You won’t be sorry!”
I discovered my daughter had lice on 2/24 as I was sitting in the doctor’s office to have them examine a rash she had developed on the back of her neck and around her ears. As it turns out, the rash was a result of the lice and nits she had contracted. I was given a business card from the doctor (their office is right next door to your Ann Arbor location) and it was recommended that I have her treated there. The day was mostly booked and the cost was higher than what I wanted to pay so we went the home-treatment route. After hours and hours of picking, combing, vacuuming, putting things in the dryer, bagging, freezing, and everything else it is recommended to do – they came back (probably never went away). We made an appointment immediately for first thing in the morning, I only wish I had done it sooner! Both my daughter and I had to be treated, and the staff members were amazing! All throughout the process, between my initial phone call and the person I spoke with over the phone being incredibly helpful and kind, to the woman who did our treatments I am highly impressed. She spent 3 hours between the 2 of us to make sure that every little nit and bug were gone. Her patience was impressive and her caring nature was incredibly comforting. If ever we experience lice again, our first trip will be right to Rapunzel’s. Thank you for your professionalism, courtesy, and caring nature. Will highly recommend to anyone that has lice. Thank you so much.